Whole Foods Acquisition Means Fresh Data Opportunities for Amazon

Jim Iott   |  0 Comments   |  Jul 5, 2017 3:04:48 PM


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Topics: CRM Data Customer Data Retail Marketing technology, Retailers

A Spoon Full of Data Helps the Marketing Costs Go Down

Rachel Pankiw   |  0 Comments   |  May 16, 2017 4:12:13 PM


According to the 2017 DMA Statistical Fact book, the biggest challenge facing today’s marketers is creating an effective marketing mix across all channels in order to drive the best possible results while saving costs. If you’re like most marketers, you’re probably struggling to accurately quantify the impact your marketing efforts have on sales revenue. There might be days where mastering all the latest technologies seems like a full time job.

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Augmented Intelligence - Augmenting Customer Experience

TJ Lewis   |  0 Comments   |  Feb 1, 2017 8:42:54 AM

Smart Marketers Are Embracing AI

Once limited to the realm of science fiction, Augmented Intelligence has become a reality for growing numbers of consumers. The introduction and adaptation of Amazon Echo and Google Home, have significantly boosted the accessibility of AI. Increasingly, marketers are using AI to stay connected with customers, understand their brand preferences and buying behaviors, and better anticipate and serve their needs. Across a growing spectrum of IoT technologies, AI is moving marketing and customer service toward more ubiquitous connectivity and seamless interactions.

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Topics: Omni Channel

A Marketing Carol: A CMO’s Reflections on the Past, Present and Future of Marketing

TJ Lewis   |  0 Comments   |  Dec 15, 2016 4:56:42 PM


In “A Christmas Carol”, Charles Dickens’ immortal character, Ebenezer Scrooge, confronts the consequences of his past decisions and foresees his future through the visitations of three spirits, each embodying his past, present or future experiences.

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How To Avoid The Black Friday Blues

TJ Lewis   |  0 Comments   |  Nov 17, 2016 12:48:33 PM

It’s that time of year again, when the magical holiday season, with the promise of goodwill, cheer, and joy, begins with intolerably long lines, pushing, screaming, and sometimes even punching…all to get a TV for pennies on the dollar. Yes, Black Friday weekend is rapidly approaching.

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The Proper Care And Feeding of Customers

Jim Iott   |  0 Comments   |  Oct 27, 2016 5:28:04 PM

Consumers Are Hungry For Visual, Easily Digestible Communications

Your customers are hungry. Their hunger is growing for information, recognition, and special treatment. Consumers’ ravenous appetites are being fed by growing levels of data, increasing data technologies and expanding digital media channels. But, while their appetites are getting more voracious, consumers are becoming more fickle. With so many brands competing to be the hand that feeds their customers, consumers are becoming far more choosey regarding which media they consume and with which brands they interact. Increasingly, marketers serving the most relevant, seamless and most digestible brand interactions have customers eating out of their hands.

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Taking a Second Look at Second-Party Data

Jim Iott   |  0 Comments   |  Sep 16, 2016 2:35:03 PM

This Is Not Your Father's Second-Party Data

Second-party data is on the rise. Expanding digital media channels are creating new sources and increasing volumes of first-party customer data.

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Becoming A Social Media Marketing Superhero

Jim Iott   |  0 Comments   |  Sep 16, 2016 2:30:22 PM

Are you hoping to become a social media marketing superhero? The importance of social media as an engagement channel and rich resource for customer insights is well established. Brands have been on a continued quest to harness the underlying value contained within the considerable volumes and varieties of social media and other digital data sources. 

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Retargeting: On The Rise

Jim Iott   |  0 Comments   |  Mar 31, 2016 12:00:00 AM

Changing consumer habits, evolving ad technologies, and growing advertising effectiveness are driving increased investment in programmatic advertising. Retargeting strategies are a big part of the overall increases in programmatic tactics.

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Reaching The Total Hispennial Market

Jim Iott   |  0 Comments   |  Feb 29, 2016 12:00:00 AM

At more than $1.4 Trillion and increasing $100 Billion per year, the current purchasing power of Hispanics in this country is not only growing in size, it is also getting younger. In 2015, 22.7MM Hispanic Americans - 42% of the total U.S. Hispanic population and 27% of all U.S. Gen Y’rs – were Hispanic Millennials.

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The Invasion of the Data Scientists

Jim Iott   |  0 Comments   |  Dec 16, 2015 12:00:00 AM

The Invasion of the Data Scientists is here. Driven by an annual growth rate of 40%, the digital universe will reach 44 trillion gigabytes by 2020 – that amounts to more bits of digital data than there are stars in the sky, according to IDC,*1

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